Skip navigation

no spam, unsubscribe anytime.
Skip navigation
Problems with bureaucracy at the VA is STILL costing veterans their health and lives. Please ask President Trump to intervene on behalf of America's warriors by signing the petition here!: http://theveteranssite.greatergood.com/clickToGive/vet/petition/va-problems/
Final signature count: 30,045
Sponsored by: The Veterans Site

As the number of veterans continues to grow, waiting times at VA facilities have been on the rise for well over a decade, pressuring leadership to reduce wait times and improve care. This dilemma took a tragic turn when a shocked nation learned that a VA hospital in Phoenix maintained two lists of waiting veterans. On the first, the official list reported to the administration, veterans received expedient care with average waits of only 24 days. On the other, 1,700 sick veterans languished for months or longer — if they received any care at all.

And as many as 40 of these veterans died while waiting.

When the news of these “secret lists” first trickled out of the Phoenix facility, officials insisted it was an “isolated incident” and represented the malfeasance of a few bad apples. Since those early reports, the evidence and allegations continue to pile up, expanding the ongoing investigation to 42 medical centers across the country. These revelations ultimately forced VA Secretary Eric Shinseki from his post, the most notable in a rash of firings in the hunt for accountability.

But such firings are symbolic gestures and fail to address the underlying causes of mismanagement, namely perverse incentives and a lack of accountability. The promise of financial awards with little oversight from the central office has corrupted a system that 8 million Americans rely on for health care. Remind the government that the people are watching and angry, and we demand justice for our veterans.

Dear Mr. Secretary:

I find the recent allegations surrounding the Department of Veterans Affairs deeply disturbing.

While the initial response by your office demonstrates a firm resolve to address the current crisis, the damaging allegations have undermined the public’s faith in the highest levels of the department. Unfortunately, personnel changes will not be enough to restore that faith, given the systemic dysfunction depicted in the inspector general’s preliminary report.

Old means of accountability have, at best, proven inadequate and, at worse, contributed to the current atmosphere of misconduct. The “wait list” itself has proven problematic, a poor measuring stick for quality-of-service that serves as a multiplier for incompetent managers, such as those found at the Phoenix branch. Meager mandates to reduce wait times have an established record of not working. To the contrary, it actually incentivizes the misconduct witnessed in recent weeks. By linking these wait times to staff bonuses and salary increases, such metrics encourage management to manipulate data and even to outright lie, all to the detriment of the waiting veterans and the taxpayers funding an otherwise noble endeavor.

Pending the full results of the inspector general’s investigation, I find the following steps a bare-minimum requirement to restoring the department’s credibility:

  1. Provide immediate care for the direct victims of the recent allegations;
  2. Enact a moratorium on all financial incentives tied to wait times;
  3. Establish concrete policies and procedures to replace ambiguous and conflicting rules currently in place;
  4. Provide adequate training and certification for all VA employees;
  5. Update the antiquated systems still used to schedule care;
  6. Publish benchmarks with regular reports to ensure objectives are met at regular intervals;
  7. Enforce compliance at the regional and local levels.

Anything less will only perpetuate the failed logic that cultivated the current crisis. As a nation we cannot afford to fail our vets, particularly in their time of need.

Sincerely,

(The Undersigned)

Petition Signatures


Jun 12, 2017 (Name not displayed)
Jun 12, 2017 Camille Barron
Jun 11, 2017 Marcos Carrillo
Jun 11, 2017 Michelle Wells
Jun 10, 2017 TIM TRIMBLE
Jun 10, 2017 Carol Baker
Jun 9, 2017 Beth Smith
Jun 9, 2017 James Deschene
Jun 1, 2017 Robert Morris
Jun 1, 2017 george lewis
Jun 1, 2017 Judit Deák
May 30, 2017 Lynda Kerr
May 29, 2017 Karen Sprague
May 27, 2017 Kelly Louis kill the munchausen butchers dictator bureaucrats fuck richard nixon in a pantsuit faggots
May 26, 2017 Sandra Mell
May 22, 2017 Cindy Taveira
May 21, 2017 Patrizia Lazzeri VA.Phoenix maintained two lists of waiting veterans. First, the official list reported to the administration, veterans received expedient care with average waits of only 24 days. 2nd list:1,700 sick veterans languished for months or longer or not at all!
May 20, 2017 Sherrie Collins
May 20, 2017 Lora Hamman
May 19, 2017 Kristin Sullivan
May 17, 2017 brad horner
May 16, 2017 Diana Grob
May 13, 2017 Jean Powers
May 13, 2017 Gail Serra
May 12, 2017 Christine Elie-Wanamaker
May 12, 2017 pearl wheeler
May 8, 2017 Drenda Hillyard
May 7, 2017 Maria Mendez Diaz
May 7, 2017 Rowena Plummer My uncle never was able to get the therapy that he obviously needed.
Apr 17, 2017 Michalla Sutton
Apr 16, 2017 Stephen Moyer
Apr 14, 2017 (Name not displayed)
Apr 14, 2017 (Name not displayed)
Apr 9, 2017 R Belkin
Apr 9, 2017 DAVE CURRY
Apr 9, 2017 Janet Coleman
Apr 6, 2017 Judith Kelley
Apr 5, 2017 Jack Martin
Apr 5, 2017 Sabrina Degasperi
Apr 1, 2017 Jeanine Smegal
Mar 28, 2017 Ms. Carla Compton, Activist/Advocate/Human
Mar 28, 2017 Shelley Dorgan
Mar 27, 2017 Lea Faulks
Mar 27, 2017 Andrea Rematore
Mar 27, 2017 CAROL HENDERSON
Mar 27, 2017 Cara Ammon
Mar 23, 2017 Jessie Bourke
Mar 15, 2017 barbara diaz
Mar 14, 2017 linda meyer
Mar 13, 2017 Bonnie Steiger

back to top

20%+ Off Outerwear Sale
Comforts of Home Sale
Share this page and help fund more meals: